A Checklist for the Right Logistic Partner |
Posted: July 20, 2018 |
In a fast-paced era, having a business, big or small, demands the assistance of a logistics partner. There are many logistics companies in Indonesia from local to international delivery service providers, but the real challenge for business owners is finding which of these delivery companies is the right logistics partner. While one could simply list all the courier providers he knew and visit each logistics company’s website to see which of them offers business logistics services, there is a better way to find the right logistics partner.
Below is a list of things you should check when choosing a third-party logistics partner for your business.
Standard service areaSome delivery companies have limited coverage of areas where they could deliver packages and goods. Some courier services can deliver nationwide while others can only deliver across Jakarta.
A logistics company’s service area coverage plays a significant role in your business. After all, the reason why you are hiring a third-party logistics partner is to reach customers and transport goods from one place to another. Find a delivery service provider that includes your shop’s location within their standard service area and can deliver to areas where you have target customers.
Quality of delivery trucksYour goods and products’ safety and security rely on the quality of your logistics partner’s delivery vehicles. These vehicles will be involved for the actual transportation of your goods, and whatever happens to these delivery vehicles while on the road can affect your delivery schedule as well as your products.
It is recommended that you check if delivery vehicles of a logistics company are in good condition before deciding to hire them as your delivery partner.
Flexibility of service optionsDifferent businesses need different kinds of logistics needs. To have a business logistics operation that is best suited for your business and give your customers the delivery service they need, look for a logistics company that has flexible service options.
Certain Indonesian delivery companies like Deliveree offer customizable service options so regular and business clients can choose which vehicle, how many helpers, and how many destinations they want for a delivery request.
Pricing and costsAs a business owner, you must pay attention to every cash-out from your business fund. Consider hiring a logistics partner that charges within your budget. Opt for a logistics company that are very transparent about their pricelist and guarantee no hidden charges.
QualificationsDoes the logistics company have proper documents and business permits? Do their delivery drivers have driver’s license? Are all their delivery vehicles registered?
Since you will be sealing a business partnership with them, be sure that their company is legal and legit.
Performance and track record reviewsAnother way to ensure that a logistics company is legit and reliable is checking their performance and track record reviews. This can easily be done through simple internet research or by consulting trusted business colleagues that has experience partnering with the logistics company.
Moreover, if the logistics company has a delivery application, you can check out their performance reviews from app stores.
Ease of communicationAs a business owner, you have the responsibility and the right to ask for delivery updates or be updated about your business deliveries. Choose a logistics partner that not only has a customer service line that is always available, but also allows you to have a direct contact with the delivery driver assigned in transporting your goods.
Organized logistics systemHow organized your delivery partner’s logistics system is affects your overall business deliveries. An organized logistics system creates a harmonious environment that can help prevent delivery delays and execute fast delivery services. The more organized your logistics partner is, the smoother and faster your transactions would be.
Finding the right logistics partner for your business might be tedious. However, the time and effort you will spend hunting for the best delivery company is a small price to pay if it means quality delivery services for your customers.
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